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FAQs

  • When will the claim appear on the claims register?

    The claim will appear on the claims register immediately upon submission of the claim.

  • I filed a claim and my attachments did not properly attach to the claim filed. How do I get the supporting documentation filed?

    a) Insure that the attachments are in PDF format.
    b) Confirm that each PDF document is no larger than 5 MB.
    c) File an amended claim and attach the correct PDF documents.

  • I am a creditor’s attorney and will be filing a claim on behalf of my client. How do I record the creditor address and my address as attorney?

    When filing the claim, there is a drop-down box on the first screen which allows you, the filer, to select who is submitting the claim. The options are: Creditor; Creditor’s Attorney; Debtor; Debtor’s Attorney; or Trustee. If the attorney is the filer, you will be able to add the attorney name and address and select the creditor’s name from the listing of creditors in the case or if the creditor is not listed or listed incorrectly, you are able to add the correct creditor. Both names and addresses will be added to the mailing matrix and displayed on the Proof of Claim and Claims Register.

  • Can I get a file-stamped acknowledgment of the Proof of Claim?

    Yes. The court’s claim number will display with a link to the electronically file-stamped proof of claim after the claim has been submitted. The claim will be file stamped as of the entry date. It is recommended that the claim be printed or saved at this time.

  • Can I include a separate mailing address for payments?

    Yes. Check the box indicating that the Payment Address is different from the Notice Address. An additional address field will appear for this alternate address for payments.

  • Is a signature required on the Proof of Claim?

    Yes. Type the name and title, if any, of the person authorized to file the claim on behalf of the creditor. The typed name constitutes the electronic signature of the filer.

  • Do I need to add the claim form as an attachment?

    No. ePOC will create the official claim form. Any attachments should consist of supporting documentation to the Proof of Claim.

  • Can I file an electronic proof of claim in any chapter case?

    Yes

  • Do I need to become an ECF registered user to file an electronic proof of claim?

    No. A claimant or a claimant’s agent may utilize the electronic filing feature available on the court’s website without becoming a registered ECF user; no login or password is required.

  • How long will it take to transmit lengthy documents?

    The time it takes to transmit a document primarily depends on the user's Internet Service Provider (ISP) and the size of PDF being transmitted. Generally, the larger the file, the longer it will take to load. File limitations are in place to expedite the transmission. PDF documents should NOT be larger than 5 MB (5,120 KB).

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