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Because access is limited to authorized attorneys, is there any way for pro se filers or attorneys without Internet access to file documents in CM/ECF cases?
Yes. The system is also capable of accepting paper input from pro se filers and others as necessary. The Court converts all paper filings to electronic format by scanning and adding the scanned image into the CM/ECF system. The Court's Administrative Procedures for Filing, Signing, Retaining and Verification of Pleadings and Papers in the Case Management/Electronic Case Filing (CM/ECF) System requires attorneys to file documents on a disk in pdf format if they are not authorized to file in the CM/ECF System. Public computers are available in the Court's intake area where pro se debtors can review cases.
I am having trouble logging in. After I have entered my login and password and select Login, a message appears that either I did not logout the last time I used CM/ECF, or someone else that I share my login with is on the system.Some common causes of this problem are: 1) If you close your Internet browser without properly logging out of the system, you will be locked out for a period of thirty minutes. 2) Frequently, the Internet browser memory retains the login information at that site and continues to think you have a session open. This can often be corrected in Internet Explorer by selecting Tools > Internet Options. On the Internet Options dialog box, select the Delete Cookies, Delete Files, and Delete History buttons, and select OK. Try your login again. If you continue to have problems, contact firstname.lastname@example.org.
I cannot view a PDF document when using the link in my summary email or when using my PACER account. What could be the problem?
Try updating to the latest version of Adobe Reader. Try downloading Critical Update for ADOBE.stream (KB870669) from the Windows Update Website. If you continue having problems, contact the PACER Service Center (www.pacer.uscourts.gov).
Will there be a notification when ECF is off-line for maintenance?Yes. We will place a message on the ECF login screen giving the date and approximate times that the system will be down for maintenance. Also, registered users will receive email notification of scheduled system maintenance.
I am having difficulty in filing my documents. Can you provide any assistance with this problem?
Is it a PDF? (Portable Document File) Check the size of your document to make sure it does not exceed our file size limit of 35 MB (35,840 KB). If it exceeds the limit, then try the following steps: 1) Check your DPI settings on your scanner. The DPI or PPI should be set at a recommended 300 PPI. You can lower the setting and rescan your document(s). 2) Is the page size of your document standard letter size (8.5 x 11.0)? If not, correct the scanner page size settings and then rescan your document(s). 3) If after following these steps, your file size remains larger than 35 MB and it contains two or more pages, scan your documents in blocks (example: pages 1-4 are one file, and pages 5-8 are a second file). Your first file will be the main document, and any additional files will be an attachment to your main document when docketed in ECF.
Must all users attend a training session?
Training is not required for limited filers (those filing proof of claims). Training is required for attorneys unless they have been trained and issued an ID and password from another bankruptcy court.
When an attorney moves their bankruptcy practice to a new location and pending case responsibilities move, what notification to the Court is required by the attorney?
The attorney should update their mailing address, phone number, and email address through PACER. Go to www.pacer.uscourts.gov, select Manage My Account. After logging in, changes are made under the Maintenance tab. The update is sent electronically to the court for processing.
When is your next training date?
Available classes are posted on our website (www.alnb.uscourts.gov) under the CM/ECF tab. Select Registration and Training > ECF-Training Registration for Attorneys. Scroll down the registration form and click on "Select City" for the next available class and the number of seats available. Complete the registration form and select "Register" to secure your seat.
What is the procedure for filing a sealed document?
If you have a document that you wish to be placed under seal, you may file the appropriate motion to seal before the document is actually filed with the court. You would access our CM/ECF system, select Bankruptcy > Motions/Applications > In Camera. You will attach your motion which should explain why you are requesting this document be placed under seal. You will deliver the document you wish to be sealed to the appropriate judge along with a copy of the filed motion. This will need to be marked "Private and Confidential". The motion will be set for hearing. Following the hearing, the judge will enter an order. If the order grants your motion, then the judge will deliver the document to be placed under seal to the Division Supervisor. The Court will then follow the appropriate procedures for sealing the document.
How can I ensure that I attached the correct pdf when I am filing a document?
When you select Browse to locate your file, highlight the filename, right click, and select "open" to open the pdf file. This is your chance to view the document and make sure it is the correct pdf before you attach it.