FAQs

Because access is limited to authorized attorneys, is there any way for pro se filers or attorneys without Internet access to file documents in CM/ECF cases?

Yes. The system is also capable of accepting paper input from pro se filers and others as necessary. The Court converts all paper filings to electronic format by scanning and adding the scanned image into the CM/ECF system. The Court's Administrative Procedures for Filing, Signing, Retaining and Verification of Pleadings and Papers in the Case Management/Electronic Case Filing (CM/ECF) System requires attorneys to file documents on a disk in pdf format if they are not authorized to file in the CM/ECF System. Public computers are available in the Court's intake area where pro se debtors can review cases.
I cannot view a PDF document when using the link in my summary email or when using my PACER account. What could be the problem?

Try updating to the latest version of Adobe Reader. Try downloading Critical Update for ADOBE.stream (KB870669) from the Windows Update Website. If you continue having problems, contact the PACER Service Center (www.pacer.uscourts.gov (link is external)).
Will there be a notification when ECF is off-line for maintenance?

Yes. We will place a message on the ECF login screen giving the date and approximate times that the system will be down for maintenance. Also, registered users will receive email notification of scheduled system maintenance.
I am having difficulty in filing my documents. Can you provide any assistance with this problem?

Is it a PDF? (Portable Document File) Check the size of your document to make sure it does not exceed our file size limit of 35 MB (35,840 KB). If it exceeds the limit, then try the following steps: 1) Check your DPI settings on your scanner. The DPI or PPI should be set at a recommended 300 PPI. You can lower the setting and rescan your document(s). 2) Is the page size of your document standard letter size (8.5 x 11.0)? If not, correct the scanner page size settings and then rescan your document(s). 3) If after following these steps, your file size remains larger than 35 MB and it contains two or more pages, scan your documents in blocks (example: pages 1-4 are one file, and pages 5-8 are a second file). Your first file will be the main document, and any additional files will be an attachment to your main document when docketed in ECF.
Must all users attend a training session?

In lieu of in person training, prior to obtaining E-Filing Privileges and making application for a CM/ECF login and password, an attorney shall review Obtaining E-Filing Privileges for New Attorney Filers. Her or his application for a CM/ECF login and password is deemed certification that she or he has reviewed the information found at Obtaining E-Filing Privileges for New Attorney Filers and that she or he has reviewed the Practice Pointers set out therein.
When an attorney moves their bankruptcy practice to a new location and pending case responsibilities move, what notification to the Court is required by the attorney?

The attorney should update their mailing address, phone number, and email address through PACER. Go to www.pacer.uscourts.gov, select Manage My Account. After logging in, changes are made under the Maintenance tab. The update is sent electronically to the court for processing.
What is the procedure for filing a sealed document?

If you have a document that you wish to be placed under seal, you may file the appropriate motion to seal before the document is actually filed with the court. You would access our CM/ECF system, select Bankruptcy > Motions/Applications > In Camera. You will attach your motion which should explain why you are requesting this document be placed under seal. You will deliver the document you wish to be sealed to the appropriate judge along with a copy of the filed motion. This will need to be marked "Private and Confidential". The motion will be set for hearing. Following the hearing, the judge will enter an order. If the order grants your motion, then the judge will deliver the document to be placed under seal to the Division Supervisor. The Court will then follow the appropriate procedures for sealing the document.
How can I ensure that I attached the correct pdf when I am filing a document?

When you select Browse to locate your file, highlight the filename, right click, and select "open" to open the pdf file. This is your chance to view the document and make sure it is the correct pdf before you attach it.
What happens if a document is filed in error?

Most errors will be immediately transmitted through the real time electronic notices and access to the docket report. Deletions of entries to the docket or associated pdf documents are very rare, if ever. CM/ECF allows Court personnel to edit errors made in the docket entry. Besides making the appropriate corrections, the Court may ask participants to submit amended pleadings or a corrective entry. Instances that affect calendar entries and noticing will need to be redocketed.
What should an attorney do if the documents they are filing are not listed in the pick list?

Try the Search feature in CM/ECF. Click Search and type in a key phrase. If you still cannot find the correct event to use, email ecftrain@alnb.uscourts.gov for assistance.

United States Bankruptcy Court

Northern District of Alabama

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