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FAQs

  • Will the Court scan all of the documents in the older case files after going live with CM/ECF?

    No. The paper files will remain as they are now. After July 1, 2004, all files will be electronic.

  • Because access is limited to authorized attorneys, is there any way for pro se filers or attorneys without Internet access to file documents in CM/ECF cases?

    Yes. The system is also capable of accepting paper input from pro se filers and others as necessary. The Court converts all paper filings to electronic format by scanning and adding the scanned image into the CM/ECF system. The Court's Administrative Procedures for Filing, Signing, Retaining and Verficiation of Pleadings and Papers in the Case Management/Electronic Case Filing (CM/ECF) System requires attorneys to file documents on a disk in pdf format if they are not authorized to file in the CM/ECF System. Public computers are available in the Court's intake area where pro se debtors can review cases.

  • I am having trouble logging in. After I have entered my login and password and select Login, a message appears that either I did not logout the last time I used CM/ECF, or someone else that I share my login with is on the system.
    Some common causes of this problem are: 1) If you close your Internet browser without properly logging out of the system, you will be locked out for a period of thirty minutes. 2) Frequently, the Internet browser memory retains the login information at that site and continues to think you have a session open. This can often be corrected in Internet Explorer by selecting Tools > Internet Options. On the Internet Options dialog box, select the Delete Cookies, Delete Files, and Delete History buttons, and select OK. Try your login again.  If you continue to have problems, contact ecftrain@alnb.uscourts.gov.
  • I cannot view a PDF document when using the link in my summary email or when using my PACER account. What could be the problem?

    Try updating to the latest version of Adobe Reader. Try downloading Critical Update for ADOBE.stream (KB870669) from the Windows Update Website.  If you continue having problems, contact the PACER Service Center (www.pacer.gov).

  • Will there be a notification when ECF is off-line for maintenance?
    Yes.  We will place a message on the ECF login screen giving the date and approximate times that the system will be down for maintenance. Also, registered users will receive email notification of scheduled system maintenance.
  • I am having difficulty in filing my documents. Can you provide any assistance with this problem?

    Is it a PDF? (Portable Document File) Check the size of your document to make sure it does not exceed our file size limit of 5 MB (5,120 KB). If it exceeds the limit, then try the following steps: 1) Check your DPI settings on your scanner. The DPI or PPI should be set at a recommended 300 PPI. You can lower the setting and rescan your document(s). 2) Is the page size of your document standard letter size (8.5 x 11.0)? If not, correct the scanner page size settings and then rescan your document(s). 3) If after following these steps, your file size remains larger than 5 MB and it contains two or more pages, scan your documents in blocks (example: pages 1-4 are one file, and pages 5-8 are a second file). Your first file will be the main document, and any additional files will be an attachment to your main document when docketed in ECF.

  • Must all users attend a training session?

    Training is not required for limited filers (those filing proof of claims). Training is required for attorneys unless they have been trained and issued an ID and password from another bankruptcy court.

  • When an attorney moves their bankruptcy practice to a new location and pending case responsibilities move, what notification to the Court is required by the attorney?

    The attorney should update their mailing address, phone number, and email address in CM/ECF.  This information is updated by logging in to CM/ECF and selecting Utilties > Maintain Your ECF Account.  Update all necessary information and click Submit.  Continue following through all the screens to update any cases as necessary.

  • When is your next training date?

    Available classes are posted on our website (www.alnb.uscourts.gov) under the CM/ECF tab. Select Registration and Training > ECF-Training Registration for Attorneys. Scroll down the registration form and click on "Select City" for the next available class and the number of seats available. Complete the registration form and select "Register" to secure your seat.

  • Is the CM/ECF ID and password issued by the United States Bankruptcy Court for the Northern District of Alabama the same as what is issued by the United States District Court for the Northern District of Alabama?

    No, each Court will issue an ID and password to be used only in their Court.

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